Terms of service

Terms of Service

Effective Date: 26 April 2025

Welcome to Sunny St. Clair (referred to as "we", "us", or "our"). By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1. General Conditions

  • You must be at least 18 years old or have parental consent to use our website and services.

  • You agree not to use our products for any illegal or unauthorized purpose.

2. Product Information

  • We strive to display our products as accurately as possible, but we cannot guarantee that your device's display of colours will be completely accurate.

  • We reserve the right to limit sales of our products to any person, region, or jurisdiction, as needed.

3. Pricing and Changes

  • All prices are subject to change without prior notice.

  • We reserve the right to modify or discontinue a product at any time without liability.

4. Order Processing and Shipping

  • Orders are processed within 1–3 business days after payment is confirmed.

  • We use Aramex Store-to-Door courier services for shipping within South Africa.

  • Delivery typically takes 2–5 business days but may vary depending on location and external factors.

  • We are not responsible for delays once a parcel is handed over to the courier.

5. Returns and Refunds

  • Please review our Return & Refund Policy for detailed information.

  • Customers are responsible for return shipping costs unless otherwise stated.

  • Refunds, if approved, will be processed to the original payment method within 3–5 business days after return inspection.

6. Privacy and Personal Information

  • We take your privacy seriously. Your personal information is collected and used only for order fulfilment, customer service, and legal requirements.

  • We will never sell or share your personal data with third parties for marketing purposes without your explicit consent.

  • Please review our Privacy Policy for more details.

7. Accuracy of Information

  • We make reasonable efforts to update and maintain accurate information on the site, but we are not responsible for errors, inaccuracies, or omissions.

8. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.

  • Our maximum liability is limited to the purchase price paid for the product.

9. Intellectual Property

  • All original content on our website, including product designs, branding, and written descriptions, is owned by or licensed to us and may not be reproduced without our permission.

  • Some imagery used on our site is sourced from free stock libraries (such as Picjumbo and others) and is used under their free-use licenses.

  • You may not use, reproduce, or distribute any content from this site without permission, unless clearly indicated as stock imagery or otherwise stated.

10. Changes to Terms

  • We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

  • It is your responsibility to review these Terms periodically.

11. Governing Law

  • These Terms of Service are governed by the laws of South Africa.